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At Laiv Audio Pte. Ltd., we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services. By using our website or services, you consent to the practices described in this policy.



We may collect the following types of information:

  1. Personal Information: When you register an account, place an order, or contact us, we may collect personal information such as your name, email address, postal address, phone number, and payment information.

  2. Usage Information: We may collect non-personal information related to your use of our website, including IP addresses, browser type, operating system, and device information. We may also use cookies and similar technologies to track your activity on our website.


We may use your information for the following purposes:

  1. Providing Services: To process orders, deliver products, and provide customer support.

  2. Communication: To communicate with you about your orders, respond to inquiries, and send transactional emails.

  3. Improving Our Services: To analyze usage patterns, perform research, and enhance the functionality and content of our website.

  4. Marketing: To send promotional offers, newsletters, and updates about our products and services. You can opt out of marketing communications at any time.

Privacy Policy

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  1. Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing orders, and delivering products.

  2. Legal Compliance: We may disclose your information when required by law, legal processes, or to protect our rights, privacy, safety, or property.






If you have questions or concerns about our Privacy Policy or data practices, please contact us at

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

You can opt out of marketing communications at any time by using the unsubscribe link provided in our emails or email us at


If you don’t want us to process your data anymore, please contact us at

We take reasonable steps to protect your information but cannot guarantee absolute security. We use industry-standard encryption to protect sensitive data during transmission.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  


All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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